أبا أغيّر موعد التسليم إلى يوم الخميس
I want to change the delivery date to ThursdayEMIRATI · INTENT: RESCHEDULE_DELIVERYSada · the agent
Sada answers.
In your dialect.
An Arabic-native agent for calls and messages. It understands the person, acts inside the authority you grant, confirms every value, and hands off to your team when it should.
Sada · the agent
Talk to Sada. Live.
This is not a recorded response. Sada answers the call, understands your dialect and carries out your request while you follow the transcript and its actions in real time.
Listening
Ask Sada anything about EchoNovaOur products, dialects, prices, or where your data is kept.
Microphone · free · no account needed
Sada Inbound · 00:41 How a call runs
Sada listens, understands, acts within the authority you grant, confirms, and hands off.
Sada confirms every detail that will trigger an action with the caller before changing anything in your systems. A human agent can take over at any time. Three calls, all in Emirati.
1
ListenPicks up in the caller's dialect. Noise and echo cleaned before the model hears a word.
هلا، أبا أغيّر موعد التوصيل حق طلبي
Hi, I want to change the delivery date for my order
Emirati · detected
2
UnderstandIdentifies intent and the details that matter: the order, the date, the person.
intent: reschedule_delivery
order: 4829
new date: Thursday
order: 4829
new date: Thursday
structured · typed values
3
ActLooks up and updates only what you have authorised: order, booking, account systems.
أكيد، عندي طلبك رقم 4829. متوفر الخميس الساعة عشر الصبح
Of course, I have order 4829. Thursday 10 am is available
tool: lookup_order · check_slots
4
ConfirmReads the exact value back and waits for a yes. No yes, no change.
أثبّته لك على الخميس عشر الصبح؟
Shall I confirm Thursday, 10 am?
confirmation bound to the value
5
Hand offResolves, or passes to a person with the full transcript and context. Nothing repeated.
تم، وبيوصلك إشعار على الواتساب الحين. شي ثاني؟
Done, a WhatsApp notification is on its way. Anything else?
resolved · summary to CRM
1
ListenPicks up in the caller's dialect. Noise and echo cleaned before the model hears a word.
السلام عليكم، بطاقتي ضاعت وأبا أوقفها الحين
Hello, my card is lost and I want to block it now
Emirati · detected
2
UnderstandIdentifies intent and the details that matter: the order, the date, the person.
intent: block_card
card: •••• 7741
identity: verified
card: •••• 7741
identity: verified
structured · typed values
3
ActLooks up and updates only what you have authorised: order, booking, account systems.
وعليكم السلام. البطاقة اللي تنتهي بـ 7741؟ أقدر أوقفها لك حالاً
Hello. The card ending in 7741? I can block it right away
tool: lookup_cards · verify_identity
4
ConfirmReads the exact value back and waits for a yes. No yes, no change.
أوقف البطاقة اللي تنتهي بـ 7741 نهائياً؟
Shall I block the card ending in 7741 permanently?
confirmation bound to the value
5
Hand offResolves, or passes to a person with the full transcript and context. Nothing repeated.
تم إيقافها. بتوصلك بطاقة يديدة خلال ثلاثة أيام. شي ثاني؟
Blocked. A new card reaches you within three days. Anything else?
resolved · summary to CRM
1
ListenPicks up in the caller's dialect. Noise and echo cleaned before the model hears a word.
مرحبا، أبا أأجّل موعدي مع الدكتورة سارة لأسبوع الياي
Hi, I want to move my appointment with Dr Sara to next week
Emirati · detected
2
UnderstandIdentifies intent and the details that matter: the order, the date, the person.
intent: reschedule_appointment
doctor: Dr Sara
window: next week
doctor: Dr Sara
window: next week
structured · typed values
3
ActLooks up and updates only what you have authorised: order, booking, account systems.
عندي موعدك يوم الاثنين. أسبوع الياي فاضي الثلاثاء الساعة أربع العصر
I have your Monday appointment. Next week, Tuesday 4 pm is free
tool: lookup_booking · check_slots
4
ConfirmReads the exact value back and waits for a yes. No yes, no change.
أثبّته لك الثلاثاء الساعة أربع؟
Shall I confirm Tuesday, 4 pm?
confirmation bound to the value
5
Hand offResolves, or passes to a person with the full transcript and context. Nothing repeated.
تم. بيوصلك تذكير قبلها بيوم. شي ثاني؟
Done. A reminder comes the day before. Anything else?
resolved · summary to CRM
Audio proposes. Your controls decide.
Bounded authorityEvery value confirmedHuman takeover at any stepFull audit trail
Fits your contact centre
Sada works inside the platform you already use.
Your telephony, routing and customer service agent interface stay as they are. Sada handles the conversation and immediately hands it to an employee when human intervention is needed.
People reach you by
Phone
Messaging apps
Web & app
Voice notes
Sada manages the conversation while the call stays on your platform.
Audio in
Live stream from the call or chat
Sada
An agent designed for Arabic · defined permissions
Handover
To a person, with transcript and context
Sada works within
Customer relationship management and accounts
Bookings & orders
Your own APIs
Analytics & QA
From calls, apps or recordings.
Our policy is not to name integration service providers on the site.Custom pricing · talk to sales
Industries
Where Arabic voice actually gets spoken.
The same models behind Sada, tuned for the places a caller expects to be understood the first time. One sample call per sector.
01GovernmentService lines that answer in the caller's dialect, around the clock, with every call logged in-region.
Service hotlinesStatus updatesAppointments
هلا، أريد أجدّد رخصة محلي قبل ما تِخَلِّص
02BankingComplete card, transfer and account transactions without a maze of voice menus, with calls transcribed for compliance.
Card disputesOnboardingCall QA
السلام عليكم، بطاقتي ضاعت وأبا أوقّفها ألحين
03Aviation & travelRebookings and baggage calls in the peak hour, in Arabic and English on the same line.
RebookingBaggageLoyalty
مرحبا، أبي أجدّم رحلِتي لليِمْعَه الصبح
04TelecomManage large volumes of support and customer retention calls, with dialect and caller intent identified in real time.
Plan changesActivationRetention
مرحبا، أبغا upgrade للداتا حقّتي، خَلِّصَتْ هالشهر.
05HealthcareAppointment and results calls, with audio kept inside the country as regulation requires.
AppointmentsRemindersTriage intake
صباح الخير، نتيجة الأشعة بتاعتي جِهْزِت ولا لسه؟
06Restaurants and cafésTakes orders by phone or message, answers menu and branch questions, and has them ready when the guest walks in.
OrdersPickupReservations
مرحبا.. أبا اثنينه فلات وايت. أنا في الدرب
Human oversight at every stage
People stay in charge.
Bounded authority
Sada operates only within the permissions you grant. Anything outside that scope is refused, never guessed.
Every value confirmed
The exact date, amount or number is read back and bound to the person’s yes before anything changes.
Handover at any moment
A supervisor can listen to the call, take it over or end it. Any unresolved request is handed to an employee with the full conversation transcript.
Your own Sada
Persona, dialect, voice, knowledge, tools.
Configured in the studio, no code required. An account takes a minute; the first agent takes ten.
Security & compliance
Security without shortcuts.
Enterprise-level data protection
Audio, transcripts and recorded voices are encrypted during transmission and storage, processed and stored in UAE data centres, and kept until you delete them, or as your enterprise contract sets.
Granular team permissions
Dedicated support and private deployments
UAE data residency
In-region processing & storage
ISO/IEC 27001 & 42001
Implementation in progress · audits Q1 2027
Retention set in your contract
Kept until you delete it on self-serve plans
CSA STAR & UAE IA
Registrations in progress
Trust center · request the DPA
Common questions
How can I try Sada?
Use the live conversation demo on this page. Review the notice before starting and grant microphone permission when you are ready.
How can I contact you to discuss integrating with my company's systems?
Contact the EchoNova team with your call workflow, systems and requirements to discuss the integration.
Sovereign Arabic voice AI
Developed in the UAE to speak the language of the region.
Try Speech to Text, Text to Speech and Sound Cleaning, or talk to us about Sada for your contact centre.